Great names, big results

Increased revenues and conversion rates

"MarketFace gave us powerful information about how our customers were using our website. Their recommendations were easy to implement and quickly resulted in an increase in our conversion rates and almost $1 million jump in revenues."

- SVP Sales & Marketing

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Fewer phone calls, increased transactions and customer self-service

"Since applying MarketFace's recommendations, our online account activations have increased 7%-8% each month and the volume of phone calls for certain customer service issues has declined dramatically, while usage of account self-service on our website has increased proportionately."

- Director of eBusiness

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Quality experience

"We do everything we can to deliver a quality experience for our customers, and MarketFace provides a unique and worthwhile compliment to those efforts."

- Global Marcom Manager, Automation & Control Solutions

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Doubling of revenues, impact on the bottom line

"MarketFace helped JetBlue.com identify opportunities to refine our online presence, with an impact that translated directly to our bottom line. We found MarketFace to be a reliable, professional partner that respected our aggressive timeline and produced usable results."

- Director of Interactive Marketing

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Lower costs, stronger customer relationships

"MarketFace helped us create a tool that made it easier for our international distributors and sales reps to access our reference and technical information for the products we sell. By helping us design a more intuitive and easier-to-use application, we have significantly reduced the volume of phone calls to our technical support people and have enabled our channel partners to service their customers more efficiently. MarketFace's commitment to getting this done right, went above and beyond just doing a good job."

- Manager of Customer Care

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Record bookings

"MarketFace helped Skybus take the complexity out of air travel. We needed a website that was incredibly easy to use by a very broad demographic. The site is our sole sales channel. MarketFace delivered that website and helped Skybus be the most successful launch in airline history – with record bookings on the first day of more than 90,000 tickets."

- CEO

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Superior provider of business solutions

"After a costly redesign we found that some of our key website performance indicators had slipped. MarketFace quickly identified the obstacles that were causing confusion for our customers and gave us a corresponding list of easy to implement solutions. This enabled us to confidently move forward and allocate resources to the areas that would have the biggest impact on our business.

We looked at a variety of companies to help us get back on track and were very impressed with MarketFace’s approach that evaluated a variety of possible causes. The success of our first project with MarketFace prompted us to quickly engage them for additional work."

- Consumer Portal Manager

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Saved revenues due to ease-of-learning of key application

"MarketFace’s extensive user testing on our airline reservation system not only reduced learning time, but it was put to the test when one of our client’s website became unavailable unexpectedly and they had to quickly train inexperienced personnel in its use. The ease-of-learning and ease-of-use of this application enabled our client to shift resources quickly and capture revenues that it otherwise may have lost during that timeframe."

- Director, Product Development

Partial client list

Here are some other companies that we work with:

• AirTran Airways
• Blue Cross Blue Shield
• Cendant
• CITI
• Continental Airlines
• Delta Air Lines
• Magazines.com
• PetSmart
• TriWest Healthcare Alliance
• Warner Music Group

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Contact Us Today

Let us help your company become more profitable and efficient. Write to us at info@marketface.com or call 480.314.1107.