| Industry |
Clients |
Applications |
 |
| Travel |
Delta Air Lines |
- Award Ticket Redemption Process
- Site navigation
- Information architecture
- Layout and design
|
| |
JetBlue Airways |
- Online booking and reservation process
- Site navigation
- Prototype comparisons
|
| |
AirTran Airways |
- Online booking and reservation process
- Customer self-service tools
- Content organization and navigation
|
| |
Continental Airlines |
- Online booking and reservation process
- Change an existing reservation
- Online check-in
|
| |
Quikbook |
- Property search
- Reservation process
- Competitive experience analysis
|
 |
| Retail/Direct Marketing |
1-800 CONTACTS |
- Product search
- Shopping and checkout process
- Site navigation and messaging
|
| |
Rental Service Corporation |
- Product and equipment search
- Equipment rental/purchase process
- Site navigation, layout and design
|
 |
| Manufacturing |
Honeywell |
- Product catalog
- Search and browsing
- Registration process
|
| |
ON Semiconductor |
- Registration process
- Product catalog
- Ordering and order status
|
| |
Eagle-Picher Industries |
- Business and customer requirements for new website and Intranet
|
 |
| Utilities |
Arizona Public Services |
- Online bill payment
- Registration process
- Customer self-service tools
- Prototype comparisons
|
| |
Salt River Project |
- Information design
- Online bill payment
- Customer self-service tools
|
 |
| Insurance |
Blue Cross
Blue Shield
of Arizona |
- Browse and search for product information
- Site navigation
- Customer self-service tools
|
 |
| Media-Entertainment |
Warner Music Group |
- Content publishing process and design for corporate Intranet
|
 |
| Consumer Electronics |
Rockford Fosgate |
- Customer and technical support
|
 |
| Real Estate |
Westcor/Macerich |
- Registration process
- Site redesign due to merger
|